When you begin the process of transitioning users to Microsoft Teams, you want to make sure you have buy-in and trust from the team. The new product (Teams – or Zoom), must meet the needs of your users or adoption will be more difficult. To ensure a smooth transition, you can use Microsoft Teams in a side-by-side mode with Skype for Business to get users used to the Teams platform.
Another option is to go phased with no functionality overlap. In this case, again, you’ll be starting with Skype for Business. You’ll still have all your workloads on Skype for Business, but with Microsoft Teams added in for the collaboration element. This means there would be no audio, no video, and no meetings in Teams; it would only be used for channels, chat, files, bots.
In this functionality, everything in the middle box (your calls, your meetings, etc.) are still on Skype for Business. It helps everyone get used to collaboration in Microsoft Teams. It gets users comfortable with the concept, which then makes the move to Teams-only that much easier!
Another option for phased mode is something you‘ll hear Microsoft talk about as “Meetings First.” This is a slightly different variant on phases, and it’s being picked up increasingly by Skype for Business server customers. You may want to slow down the process of transitioning to Teams but still want to take advantage of meetings in the cloud because of the unique offerings of cloud-based recording. For that purpose, you can light up Teams for collaboration and meetings. Skype for Business is still there for direct chat and telephony, but Teams is now the only icon in Outlook to create meetings.
This option is really good for those that want to get the modern meeting experience but have rolled out lots of Skype for Business server gateways and phones and just aren’t ready to make that leap to the cloud yet, but want to get some business value out of Microsoft Teams today.