Learn more about Ultimate Technologies Group and meet the team.

Ultimate Technologies Group exists to fuel the performance of individuals and organizations through advanced audio-visual, information technology, and technology integration. We improve collaboration, simplify the complex and connect people around the globe to solve the world’s most sophisticated challenges.

Through a holistic approach, Ultimate Technologies Group serves people, improves their productivity and amplifies performance in modern work environments.

Ultimate Technologies Group is a certified Women Business Enterprise (WBE) by the WBE National Council, the State of Indiana, and the City of Indianapolis.

We are a WBE certified company which allows us to provide services to large and small companies, as well as the State and Government offices that require/desire diversity participation.

Our Team

We create an authentic and dynamic service experience by being hyper-focused on the people we serve and those we choose to represent us. The Ultimate Technologies Group Leadership Team recruits the best and brightest talent, ensuring the customer experience is unmatched.

Tiffany O'Brien
Tiffany O'BrienOwner
Tiffany is the co-founder and majority share holder of UTG. She provides oversite to the entire company, and also take a special interest in the company’s talent required to execute its strategy, leadership development and maintaining the culture required to compete in our market. Tiffany spent the first two decades of her career in Human Resources leadership roles for mostly Fortune 500 companies. Tiffany Master’s Degree from University of Minnesota and Bachelors from University of Illinois.
Will O'Brien
Will O'BrienPresident
Will is the co-founder of Ultimate Technologies Group and leads all commercial and financial performance aspects of the company. After a 20-year career as an executive in Corporate America for various companies (General Mills, Phillips, Equifax, Angie’s List), Will co-founded the company based on his passion for making workplaces operate more efficiently through technology. He holds his Master’s Degree from the University of Minnesota and a Bachelor’s Degree from the University of Illinois.
Drew Burkholder
Drew BurkholderChief Operating Officer
Drew is one of the founding members of Ultimate Technologies Group. He is the head of all technical and operational departments at the company. Drew has a diverse background that he brings to the team at Ultimate, previously working for Samsung, C&R Systems and California State University. He holds his Master’s Degree from California State University and Bachelor’s Degree from Taylor University.
Mark Hough
Mark HoughDirector of Operations
Mark joined Ultimate Technologies Group in February 2019. Mark leads our install team and oversees our service, warehouse, and purchasing departments. Mark has been in the commercial audio video industry for 15 years. During that time, he owned an AV installation company, was a field engineer, and a lead installer, where he lead large install teams for high profile clients. Mark strives to lead his teams by promoting communication and unity to deliver projects in a timely and professional manor.
Jacob Phillips
Jacob PhillipsDirector of Sales Engineering
Jacob is one of the founding members of Ultimate Technologies Group. He has been involved in almost all aspects of UTG, including Installation, project management and now Director of Engineering. Jacob has been in the AV industry since graduating from Indiana University in 2007. He has been working as an Installation Technician and a Support Engineer, performing Onsite Support for large corporations. He brings to the table deep knowledge of AV Technology and the industry overall.
Briley Rooney
Briley RooneyDirector of Programming
Briley is currently the Director of Programming for Ultimate Technologies Group and is responsible for developing all control system programming standards for all commercial projects. Briley is a Master Level Certified Crestron Programmer who has acquired extensive knowledge in the technology industry for over 12 years.
Sarita Manzanares
Sarita ManzanaresDirector of Finance and Accounting
Sarita joined UTG in October 2019 as the leader in the areas of Accounting and Finance. Sarita started her career in public accounting, gaining valuable experience in the entrepreneurship department which allowed her working with growing clients in different industries. She developed a passion for helping companies in the stages of escalation of business processes and sustaining growth. Prior to joining UTG, Sarita held positions in a couple companies with significant International exposure. Sarita has a Bachelor’s degree from Indiana University and is a licensed CPA in the state of Indiana.
Darcie Ringis
Darcie RingisService Manager
Darcie has been a Service and Support Manager for Electronic Evolutions and then Ultimate Technologies Group for over 11 years. She is customer focused and provides excellent customer service through prompt communication and resolutions for service requests. Customer Service is an integral part of Ultimate Technologies Group’s customer value proposition. The goal is to ensure that quality and service exceeds the customer’s expectations.
Craig Hixon
Craig HixonPurchasing Manager
Craig is one of the founding members of Ultimate Technologies Group. A self-described “mutt” in terms of a career, his background includes the U.S. Marine Corps, radio, software, advertising sales, and owner of a handyman business. He has used his sales experience and installation abilities in the first years of the company but is now handling the purchasing activity and inventory management. He has an MBA from Indiana Wesleyan University and a Bachelor’s degree from Indiana University.