Learn more about Ultimate Technologies Group and meet the team.

Ultimate Technologies Group exists to fuel the performance of individuals and organizations through advanced audio-visual, information technology, and technology integration. We improve collaboration, simplify the complex and connect people around the globe to solve the world’s most sophisticated challenges.

Through a holistic approach, Ultimate Technologies Group serves people, improves their productivity and amplifies performance in modern work environments.

We are a woman-owned business which allows us to provide services to large and small companies, as well as the State and Government offices that require/desire diversity participation.

Our Team

We create an authentic and dynamic service experience by being hyper-focused on the people we serve and those we choose to represent us. The Ultimate Technologies Group Leadership Team recruits the best and brightest talent, ensuring the customer experience is unmatched.

Tiffany O'Brien
Tiffany O'BrienCo-Founder and Chief People Officer
Tiffany is the co-founder, majority shareholder, and Chief People Officer of UTG. In addition to her board oversite role, she leads all human resources efforts for the company. Tiffany’s passions include attracting the best talent to UTG, developing leaders to their full potential, and maintaining the culture required to compete in our market. Tiffany spent the first two decades of her career in Human Resources leadership roles for mostly Fortune 500 companies. Tiffany received her Masters Degree from the University of Minnesota and Bachelors from the University of Illinois.
Will O'Brien
Will O'BrienCo-Founder and CEO
Will is the co-founder of Ultimate Technologies Group and Chief Executive Officer for the company. After a 20-year career as an executive in Corporate America for various companies (General Mills, Phillips, Equifax), Will co-founded the company based on his passion for making workplaces operate more efficiently through technology. He holds his Masters Degree from the University of Minnesota and a Bachelors Degree from the University of Illinois.
Drew Burkholder
Drew BurkholderChief Operating Officer
Drew is one of the founding members of Ultimate Technologies Group. He is the Chief Operating Officer and Senior Vice President of Global Account Management. Drew brings a diverse background to UTG, previously having worked for Samsung, C&R Systems and California State University. He holds his Masters Degree from California State University and Bachelors Degree from Taylor University.
Mark Hough
Mark HoughSenior Director, Operations
Mark joined Ultimate Technologies Group in February 2019. Mark leads our install team and Customer Success Managers. Mark has been in the commercial audio video industry for 15 years. During that time, he owned an AV installation company, was a field engineer, and a lead installer, where he lead large install teams for high profile clients. Mark strives to lead his teams by promoting communication and unity to deliver projects in a timely and professional manor.
Briley Rooney
Briley RooneySenior Director, Technology
Briley is the Senior Director of Technology at Ultimate Technologies Group and is responsible for leading engineering, programming and innovation. In addition to his leadership experience, Briley is a Master Level Certified Crestron Programmer. He brings over 14 years of extensive knowledge of the Commercial Audio-Visual technology industry to UTG.
Craig Hixon
Craig HixonDirector of Supply Chain
Craig is one of the founding members of Ultimate Technologies Group. A self-described “mutt” in terms of a career, his background includes the U.S. Marine Corps, radio, software, advertising sales, and owner of a handyman business. He has used his sales experience and installation abilities in the first years of the company but is now handling the purchasing activity and inventory management. He has an MBA from Indiana Wesleyan University and a Bachelor’s degree from Indiana University.
Jacob Phillips
Jacob PhillipsDirector of Sales Engineering
Jacob is one of the founding members of Ultimate Technologies Group. He has been involved in almost all aspects of UTG, including Installation, project management and now Director of Engineering. Jacob has been in the AV industry since graduating from Indiana University in 2007. He has been working as an Installation Technician and a Support Engineer, performing Onsite Support for large corporations. He brings to the table deep knowledge of AV Technology and the industry overall.
Sunny Robinson
Sunny RobinsonVP of Sales
Sunny is the Vice President of Sales. She is responsible for all new clients and loves developing long-lasting partnerships with our customers. Sunny has a bachelor’s degree from DePauw University and brings nearly 15 years of sales leadership and consulting experience to the team.
Amy Wilson
Amy WilsonDirector, Finance & Accounting
Amy is the Director of Finance and Accounting for Ultimate Technologies Group. In this role Amy provides advanced insights of the performance of UTG to the company’s leadership. Amy has a Masters Degree in Accounting from Western Governors University and a Bachelors Degree from University of Indianapolis.
Darcie Ringis
Darcie RingisOffice Manager
Darcie has been a Service and Support Manager for Electronic Evolutions and then Ultimate Technologies Group for over 11 years. She is customer focused and provides excellent customer service through prompt communication and resolutions for service requests. Customer Service is an integral part of Ultimate Technologies Group’s customer value proposition. The goal is to ensure that quality and service exceeds the customer’s expectations.